by carolynkilmer@gmail.com | Sep 13, 2018
Inspiring leaders are great storytellers. Their conversations transport you to another place that goes well beyond the physical attributes of the products they sell. Few corporate leaders have elevated the art of storytelling as much as Howard Schultz. As Schultz ends...
by carolynkilmer@gmail.com | Sep 3, 2018
How can you tell if a person is excited or bored by a movie trailer, a television ad, or a presentation? You can ask them, but their answers might reflect a host of mental biases, or they may simply tell you what they think you want to hear. Neuroscientists at SPARK...
by carolynkilmer@gmail.com | Aug 28, 2018
Walk into one of Ace Hardware’s 5,000 stores and you can buy grills, power tools, paint supplies or thousands of other home improvement products. Walk into a Lowe’s or a Home Depot and you can find products in the same categories. The average consumer who doesn’t...
by carolynkilmer@gmail.com | Aug 27, 2018
I recently received a call from a student entering a top Ivy League business school in the fall. She wanted to thank me for my books and columns, which she said helped her land a spot in the competitive program. Her grades were good, but not great. Her work experience...
by carolynkilmer@gmail.com | Aug 21, 2018
After 12 years, PepsiCo’s chief executive is stepping down. Although Indra Nooyi’s impact on the company is well-known—and widely admired—what’s less known is the impact one class had on Nooyi’s career. When Nooyi was enrolled in a master’s program at Yale University,...
by carolynkilmer@gmail.com | Aug 10, 2018
It’s easy to forget that Apple’s path to its $1 trillion valuation was nearly derailed when the company was running out of cash. Steve Jobs asked one profound question that got it back on track. In my keynotes about inspirational leadership, I often show a grainy...
