by carolynkilmer@gmail.com | Apr 1, 2019
“Great stories can change the world,” according to Apple CEO, Tim Cook, as he introduced Apple TV +, the new service that will carry original content from A-list filmmakers. Cook is right. Great stories can change the world as do the storytellers who express...
by carolynkilmer@gmail.com | Mar 22, 2019
The college admissions scandal that made headlines this week is troubling on many levels. Bribing coaches and officials to admit students to elite universities is unethical, immoral and illegal, of course. According to the New York Times, the bribery scandal also...
by carolynkilmer@gmail.com | Mar 19, 2019
Award-winning service doesn’t just happen. It starts with great stories shared each and every day. The Ritz-Carlton Hotel Company, the only hotel brand to win the Malcolm Baldridge national quality award (twice), is a brand built on storytelling. In his new book,...
by carolynkilmer@gmail.com | Mar 6, 2019
Cognitive scientists have a reasonably good idea of when audiences will stop listening to a presentation. It occurs at the 10-minute mark. According to molecular biologist, John Medina, people seem to get bored after approximately ten minutes—and it occurs in a class...
by carolynkilmer@gmail.com | Mar 5, 2019
Warren Buffett has two people in mind when he drafts his annual letters—his sisters, Doris and Bertie. They’re smart, he says, but they are not active in business and they don’t read the business pages every day.How does Buffett communicate a big idea to them?...
by carolynkilmer@gmail.com | Feb 26, 2019
Guy Kawasaki has so many memories of Steve Jobs, a memory card in my video camera ran out of room to store them all. Fortunately, I had a second one because I had a lot of ground to cover with the bestselling author of 15 books and former Apple Macintosh evangelist....