by carolynkilmer@gmail.com | May 9, 2013
It’s rare to find a leader who elevates the experience for employees and customers to such a degree that other brands benchmark against his or her company. I recently had a unique opportunity to spend a day with one such leader, an entrepreneur and billionaire who has...
by carolynkilmer@gmail.com | Apr 30, 2013
Your audience will check out of your next PowerPoint presentation after about 10 minutes. I know your presentation is engaging, I know you’re a wonderful speaker, and I know that your slides look really cool, but neuroscientists now know that the human mind gets bored...
by carolynkilmer@gmail.com | Apr 29, 2013
Successful sales professionals in any field realize that they can improve the odds of making a sale by offering their customers more than one option of a service or product. But how many choices should you offer? This week I’ve been invited to be the keynote...
by carolynkilmer@gmail.com | Apr 28, 2013
In a 10-minute presentation on April 28, 2003, Steve Jobs reinvented the music industry and persuaded millions of music lovers to pay 99 cents a song. Ten years ago Apple launched the iTunes Music Store and completely changed how we acquire and enjoy our music. For 99...
by carolynkilmer@gmail.com | Apr 26, 2013
My wife recently bought tickets to Kid Rock. “They were only $20 each,” she said. Twenty bucks? Has he fallen that far? I wondered. As it turns out, the five-time Grammy nominee is doing just fine. In fact he announced the low ticket price to make a statement and to...
by carolynkilmer@gmail.com | Apr 22, 2013
Few topics are more complicated than nuclear weapons. If the world’s leading scientists in the field can be taught to communicate more simply, anyone can. Over the past few years I’ve been invited on several occasions to work with scientists at America’s leading...