by carolynkilmer@gmail.com | Oct 22, 2015
Why did Gary Allen log thousands of miles to attend 140 Apple Store openings around the world and blog about them…without getting paid for it? That question prompted me to reach out to Allen when I began the research for my book on the Apple Store model, The Apple...
by carolynkilmer@gmail.com | Oct 13, 2015
Tension and struggle, heroes and villains are the stuff of great movies. As it turns out, they are also key to selling one’s ideas. In the new film Steve Jobs, Oscar-winning screenwriter Aaron Sorkin divides the film into three acts with each act taking place...
by carolynkilmer@gmail.com | Oct 2, 2015
“Wow.” That’s the first word that came to mind for CNN’s Chris Cuomo after Pope Francis delivered an impromptu speech about the family. On Saturday night, the final evening of his historic visit to America, Pope Francis had spent two hours enjoying music and...
by carolynkilmer@gmail.com | Sep 29, 2015
If you watched, listened, or read the transcript to Pope Francis’ speech to Congress on Thursday, you might have noticed a trend: Pope Francis groups ideas into thirds. It’s not a random habit. He does it on purpose. In a response to a question Pope Francis once said,...
by carolynkilmer@gmail.com | Sep 26, 2015
On Monday night Republican presidential hopeful Carly Fiorina had the chance to introduce herself to millions of viewers of The Tonight Show Starring Jimmy Fallon. A difficult task for business or political leaders is to get their message across clearly, simply, and...
by carolynkilmer@gmail.com | Feb 18, 2015
There is no Shake Shack without Uncle Richard. On the night before taking the law school entrance exam, 25-year-old Danny Meyer had dinner with his uncle Richard and aunt Virginia at Elio’s, an Italian restaurant on Second Avenue in New York City. “I can’t believe I’m...
