by carolynkilmer@gmail.com | Aug 26, 2016
When you touch hearts, profits follow. In this Forbes column Carmine explains why the Apple Store was never a ‘store.’Read article on Forbes.com. Apple opened its first retail locations in 2001 and did not hire cashiers. It hired concierges instead. Think about it....
by carolynkilmer@gmail.com | Aug 12, 2016
I returned to my journalism class at Northwestern University empty-handed. My instructor had assigned a small event to cover and I was quite bored. I left early and told him, “There was no story.” “There’s always a story, Gallo!” he yelled, loud enough for the rest of...
by carolynkilmer@gmail.com | Aug 12, 2016
VIDEO: How To Triple A Product’s Value In Under 2 Minutes returned to my journalism class at Northwestern University empty-handed. My instructor had assigned a small event to cover and I was quite bored. I left early and told him, “There was no story.” “There’s always...
by carolynkilmer@gmail.com | Aug 9, 2016
“The number one reason people are ineffective speakers is because they’re focused on themselves. If you’re focused on yourself, then you can’t possibly connect with the audience,” Tony Robbins told me in a recent interview to discuss the new Netflix Original film,...
by carolynkilmer@gmail.com | Jul 28, 2016
When it comes to inspiration, I often say that passion is everything. A leader simply cannot persuade without it. I write articles offering specific techniques to help you package your ideas more clearly and persuasively, but I can’t teach passion. When you have...
by carolynkilmer@gmail.com | Jul 26, 2016
When the announcement was made that Unilever would buy the Dollar Shave Club for $1 billion, experts cited the Southern California startup as yet another example of a business coming up with new ways of selling to consumers, without the overhead of bricks-and-mortar....
