by carolynkilmer@gmail.com | Dec 9, 2016
On a cold January day in 1961, Fred Schultz, a diaper delivery serviceman, fell on a sheet of ice and broke his hip and his ankle. Fred’s son, Howard, was seven years old and vividly remembers the accident. “That image of my father, slumped on the family couch, his...
by carolynkilmer@gmail.com | Dec 4, 2016
In 1997 Phil Wall visited a children’s home in Johannesburg, South Africa and met a toddler named Zodwa. Her mother was suffering from HIV/Aids. For eight months Phil and his wife, Wendy, tried to adopt Zodwa. The process was ultimately unsuccessful, but it sparked...
by carolynkilmer@gmail.com | Dec 1, 2016
Small businesses, now 28 million strong across America, face challenges exacerbated during the holiday season: seasonal hiring, tight labor markets, discount pricing, social media strategy, and small business Saturday marketing promotions. Often these issues take...
by carolynkilmer@gmail.com | Nov 24, 2016
Product launches and business presentations rarely impress me because they fail to reach minds and touch hearts. There are plenty of good communicators who can design a reasonably attractive PowerPoint slide and speak to it confidently. But leaders who can captivate...
by carolynkilmer@gmail.com | Nov 17, 2016
After former PepsiCo president John Sculley was recruited to Apple as its CEO in 1983, he spent hours listening to conversations between Steve Jobs and Bill Gates. Jobs was working on the first Macintosh while Gates was about to release Windows 1.0. “They never, ever,...
by carolynkilmer@gmail.com | Nov 14, 2016
Donald Trump didn’t repeat the mantra “Drain the Swamp” in his victory speech early Wednesday morning, but the metaphor may have played a small role in helping him to win the 2016 presidential election. It started with a press release on October 17th. Trump vowed to...