by carolynkilmer@gmail.com | May 26, 2017
I haven’t seen this many moats since the last season of Game of Thrones. The word ‘moat’ is the latest buzzword in Silicon Valley and it’s appearing more often in the business pages. The trend is not as odd as it might appear. According to one analysis, tech company...
by carolynkilmer@gmail.com | May 7, 2017
Neil deGrasse Tyson gets 200 speaking requests a month. He accepts about four. Neil deGrasse Tyson has 7.3 million Twitter followers. Neil deGrasse Tyson is Stephen Colbert’s favorite guest. Neil deGrasse Tyson’s new book is a bestseller on Amazon, and it has...
by carolynkilmer@gmail.com | Apr 30, 2017
Three years ago a faithful reader of this column contacted me to share his success story. He graduated from college into a slow job market. His resume was going unanswered, but once he landed a face-to-face interview, he stood out. He prepared for his interview by...
by carolynkilmer@gmail.com | Apr 28, 2017
Although few business professionals will take the stage at the 2017 international TED conference being held this week in Vancouver, it doesn’t mean you can’t learn a few tips from some of the world’s best speakers. However, do not confuse a TED Talk with a...
by carolynkilmer@gmail.com | Apr 26, 2017
Creative leaders ask empowering questions and their answers can guide the brand for years. Steve Jobs asked better questions and his vision continues to inspire Apple today. When Apple opened its first store in 2001, many experts thought it was a crazy idea. Skeptics...
by carolynkilmer@gmail.com | Apr 17, 2017
Culture is not a press release. Culture is not a statement or a Twitter post. Culture runs deep. Culture is a shared narrative that lifts spirits and inspires people to do what is in the best interest of the customer. Above all, a culture of service starts at the top...
