by carolynkilmer@gmail.com | May 5, 2020
Every crisis is unique, but the model for communicating in a crisis follows a time-tested formula. Every crisis is unique, but the model for communicating in a crisis follows a time-tested formula. Leaders throughout history have used plain language to convince people...
by carolynkilmer@gmail.com | Apr 17, 2020
“Words are the most important tool in a world where command-and-control leadership has given way to power by persuasion.” Carmine Gallo When New York Governor Andrew Cuomo announced that all nonessential workers should stay home to slow the spread of the novel...
by carolynkilmer@gmail.com | Apr 10, 2020
The lead scientist during the coronavirus pandemic has a gift for translating science into everyday language According to Dr. Anthony Fauci’s wife, Christine Grady, his “enduring gift to society” is his ability to make complicated information easy for everyone to...
by carolynkilmer@gmail.com | Apr 10, 2020
Hospitality.net Article Hospitality leaders look to Carmine for communication advice in the coronavirus crisis READ...
by carolynkilmer@gmail.com | Apr 9, 2020
The ongoing coronavirus crisis has confined many of us to our homes and has created a lot of uncertainty in our lives. But there is one thing I know for sure–it will eventually pass and you’ll be right back out there building your career, pitching your...
