by carolynkilmer@gmail.com | Jul 10, 2020
The Apple Experience Featured in Forbes Carmine’s book, The Apple Experience, listed in Forbes as one of the top 16 books to improve the customer experience. READ...
by carolynkilmer@gmail.com | Jul 9, 2020
It’s easy to see why Robin Roberts is one of America’s most beloved television news personalities. In a new program for MasterClass, Roberts smiles, leans in, and exudes optimism, hope, and gratitude to the audience. Roberts also provides hours of valuable...
by carolynkilmer@gmail.com | Jul 8, 2020
The Disney Plus film release of Hamilton, Lin-Manuel Miranda’s award-winning blockbuster, gives us an opportunity to analyze the creative spark that turned the project from an idea into a cultural phenomenon. According to LinkedIn, creativity is the number one...
by carolynkilmer@gmail.com | Jul 5, 2020
Florida State psychology professor Anders Ericsson, a giant in the field of peak performance, passed away this month. Malcolm Gladwell brought Ericsson’s research to a larger audience in his book, Outliers. Many of us are familiar with the now-famous “10,000-hour...
by carolynkilmer@gmail.com | Jul 1, 2020
When Google CEO Sundar Pichai arrived in the United States 27 years ago, he could never have imagined that he’d be leading one of the most valuable companies in the world. Looking back, Pichai credits “a deep passion and an open mind” for his...
