A Leader’s Words Matter in a Crisis

A Leader’s Words Matter in a Crisis

“Words are the most important tool in a world where command-and-control leadership has given way to power by persuasion.” Carmine Gallo   When New York Governor Andrew Cuomo announced that all nonessential workers should stay home to slow the spread of the novel...

Hospitality.net Article Hospitality leaders look to Carmine for communication advice in the coronavirus crisis READ...