by carolynkilmer@gmail.com | Jul 23, 2019
In this exclusive article for Harvard Business Review, Carmine reveals the ancient formula of persuasion. Ideas are the currency of the twenty-first century. The ability to persuade, to change hearts and minds, is perhaps the single greatest skill that will give you a...
by carolynkilmer@gmail.com | Jul 19, 2019
Five Star Organizations Make Emotional Connections RM Travel World, a leading travel radio show on 415 stations, interviewed Carmine about his book, “Five Stars.”...
by carolynkilmer@gmail.com | Jul 12, 2019
The articles about Lee Iacocca’s death at the age of 94 have understandably focused on the tangible outcomes of his executive actions: introducing the Ford Mustang, saving Chrysler, launching the first U.S. made minivan, and many other notable achievements. We...
by carolynkilmer@gmail.com | Jul 10, 2019
It’s easy to tell the difference between a three-star and a five-star hotel. But when I quiz my audiences on the difference between a four-star and a five-star hotel, fewer people get the correct answer. Some people say a five-star resort must have a golf...
by carolynkilmer@gmail.com | Jul 5, 2019
Your audience is overwhelmed with data, numbers, and statistics in their daily lives. When they’re watching your presentation, they certainly don’t want to be bombarded by another barrage of numbers. But in most cases, you can’t avoid meaningful...
