by carolynkilmer@gmail.com | Apr 17, 2017
Culture is not a press release. Culture is not a statement or a Twitter post. Culture runs deep. Culture is a shared narrative that lifts spirits and inspires people to do what is in the best interest of the customer. Above all, a culture of service starts at the top...
by carolynkilmer@gmail.com | Apr 14, 2017
Retired four-star Navy Admiral James Stavridis has 4,000 books in his home library. On one side of his business card his title reads: Dean, Fletcher School of Law and Diplomacy, Tufts University. On the other side, his favorite quote by Thomas Jefferson: “I cannot...
by carolynkilmer@gmail.com | Apr 10, 2017
Super influential leaders are reading The Storyteller’s Secret, according to British management...
by carolynkilmer@gmail.com | Apr 7, 2017
Neuroscience proves that changing minds requires more pictures than words on PowerPoint In the time it takes the average person to read this article, Instagram users will have uploaded 140,000 photos. Facebook users are uploading 300 million photographs every day....
by carolynkilmer@gmail.com | Apr 7, 2017
Singapore’s top newspaper, The Straits Times, calls The Storyteller’s Secret “a rich, handy resource for making a compelling...