by carolynkilmer@gmail.com | Oct 5, 2016
If you stay at one of JW Marriott’s 75 hotels and resorts around the world, you might notice something unique about the people who check you in, take your bags, and serve you at the restaurants and spas. They hold their heads higher, make more eye contact, have a warm...
by carolynkilmer@gmail.com | Oct 3, 2016
The Storyteller’s Secret Book Review: BusinessWorld.in There are very few writers today whose books you just cannot put down. Fewer still who manage to do that with every book they write. Carmine Gallo is one of those few, whose eighth book, The Storytellers’...
by carolynkilmer@gmail.com | Oct 3, 2016
Dr. David Feinberg is equally comfortable talking about Starbucks’ customer service as he is about medicare reimbursements and patient outcomes. And that’s why Feinberg is an astonishingly effective healthcare leader. Feinberg is constantly looking outside of his...
