by carolynkilmer@gmail.com | Jul 26, 2009
“Our higher purpose is delivering happiness to the world,” Hsieh tells Talking Leadership editor, Carmine Gallo. “Zappos is a customer focused company,” according to Amazon CEO, Jeff Bezos, who recently announced a deal to buy the online shoe...
by carolynkilmer@gmail.com | Jul 18, 2009
The 40th anniversary of the Apollo 11 moon landing brought back some fond memories of a remarkable dinner with Neil Armstong. I had joined a group of friends at the Bakersfield Business Conference, an annual event where 10,000 people gathered under tents to hear the...
by carolynkilmer@gmail.com | Jul 6, 2009
In times of uncertainty, your employees, customers, partners, and shareholders want to hear three things. Learn what they are in this exclusive BusinessWeek column. BusinessWeek is running a special series of articles under the title, The Case for Optimism. It started...
